A streamlined office is the first step towards business professionalism. Business Contact Management module from Agnosco IT Services will help you in that direction. It is like having at your fingertips a number of personal secretaries all rolled into one. Lead Management will be easy as you can maintain details of all business contacts within this application.
Get all relevant information about a client. Know when a customer has called you and you have called him back. Log in action taken, follow-up required and all client specific tasks that have to be taken up in the future. When a client calls you, a screen popup will give you his full details so that you can greet him by name and adopt a personalized approach. Get instant data on his designation, company and type of lead, that is, client, partner, vendor or others before interacting with him.
A well managed office is one that has proper delegation of authority, involvement of the whole team in the day to day business and a high degree of transparency. Our Calendar and Reminder service will help you attain that objective. When a customer calls and you add activity notes, it is visible to all staffs who are also informed simultaneously of the conversation going on. Each can then play a part in client servicing. If you want to follow up on a commitment at a later date, add it to the calendar and you will get automated reminders via email or SMSs so that you never miss out on your obligation, EVER.